Public administrations (PA) need to cope with various challenges: new regulations, an aging workforce and the need for adopting their new technologies. Technology-enhanced learning (TEL) represents thus a sensible option notably for rural local governments (RLG) that need to keep up with such changing environments, but do have limited access to training courses. From interviews of a pre-study with RLG in 5 European countries we learnt that obstacles are mainly connected with a lack of training plans in work processes. There are deficiencies in communication and collaboration skills despite regular use of computer and mobile devices. mehr