Social Software for Social Inclusion: Aspirations, Realities and Futures.
Calenda, D., Cullen, J., Fischer, T., Geser, G., Hartog, M., Hilzensauer, W. (2011): Social Software for Social Inclusion: Aspirations, Realities and Futures. In: eChallenges e-2011 Conference Proceedings. IIMC International Information Management Corp. 2011 [ISBN 978-1-905824-27-4]