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Publikation:
Communitys im Web
[…] sich mit der Hilfe von Internettechnologien regelmäßig austauschen, gemeinsame Interessen teilen, gemeinsame Projekte bearbeiten und sich als zusammengehörig fühlen. Verwandt dazu sind soziale Netze oder virtuelle Gruppen, wobei der Kontakt weniger eng und das spezifische Interesse weniger ausgeprägt zu sein braucht. Online-Communitys haben in den letzten Jahren dank Web 2.0 (Social Web) und Web 3.0 (Semantic Web) rasant zugelegt. Neben Communitys of Interest – gemeinsame Sache oder Hobby steht hier im Vordergrund – entwickeln sich Communities of Practice ebenfalls stark. Hier beteiligen sich die Mitglieder der Gemeinschaft an einem Projekt der Wissenschaft, Wirtschaft oder Gesellschaft und investieren freiwillig Zeit und Wissen. Das Schwerpunktheft HMD 280 widmet sich den vielfältigen Entwicklungen von virtuellen Gemeinschaften, wagt eine Klassifikation und illustriert einzelne Erscheinungsformen: Community Networks, Buddy Systems, Matchmaking Systems, soziale Netze, Gemeinschaften der Blogsphäre u.a. Zudem zeigen Erfahrungsberichte, wie Plattformen für Communitys aufgebaut und gepflegt werden, welche Kommunikationskanäle erfolgreich sind, wie die Zusammenarbeit organisiert wird, wie die […]
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Post:
The Future of Skiing
[…] Research designed trend-setting visions for a renowned ski manufacturer. Especially in the leisure industry continued innovation is essential for sustainable competitiveness – and should therefore not be left to chance. Salzburg Research’s approach to gain eradicative ideas is called „Radicality“. That means ideas in the product and service sector with a high degree of innovation, which create new markets or change existing markets. This approach takes into account that lots of business companies – because of increased efforts of effectiveness – rather optimise existing products than develop new ones. The “radicality” arises out of a unbiased interdisciplinary view beyond the obvious – because innovation often sprouts between different branches – e.g. the gaming and sports goods industry or between the health and the leisure branch. Salzburg Research offers its know-how to identify innovation potentials and focus innovation activities. Customer needs are quantified with scientific methods of analysis and innovation prospects conveyed. Interested? Talk to us!
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Publikation:
Smart Media Archive.
Nowadays, professional Media Asset Management systems are a standard tool for many organizations to manage their media assets. The classification of media must be sophisticated enough to remain stable throughout several decades. However, even the most sophisticated classification scheme covers only particular aspects of the archive domain. Furthermore, the public understanding of the domain may evolve over time. In our approach, the system is opened to communities which classify the media themselves building their own folksonomy. The folksonomy is analyzed using semantic technologies and then compared to the organization’s classification. Using this approach, the organization obtains two key benefits. Firstly, knowledge can be adapted as the community notices different aspects of the organization’s media. Secondly, the organization can gain more insight about their community and can use this experience as a direct input in the product innovation process and therefore increase market orientation as well as customer retention.
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Publikation:
A Rapid Prototyping Software Framework for Early Acceptance Testing of Mobile Applications.
[…] acceptance in tourism, particularly tourist services like city, sport or museum guides. The potential of mobile services is difficult to estimate a priori because hardly any user acceptance tests can be carried out before having a concrete implementation of that service. Due to this fact, enterprises risk potentially high misinvestments because of the wrong decision to develop a mobile application which does not get accepted on the market. This paper introduces a software framework which proposes to integrate rapid prototyping into the development process in order to be able to conduct early acceptance tests in the real user context. This approach allows savings in time and cost and increases in quality and customer satisfaction. As a showcase, the proposed methodology was applied to the development of a mobile TourGuide to plan and conduct tours and subsequently, confronted with the efforts of conventional mobile software engineering. Keywords: Rapid Prototyping, Mobile Applications, Acceptance Testing, Software Framework Development
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Publikation:
Active Monitoring Toolkit for Long-term QoS Analysis in Large Scale Internet
This paper presents the CM toolset active monitoring toolkit based on the controlled interaction between different components and integrated data base to support longterm QoS analysis in large scale Internet. Initially developed in the AQUILA EU project for QoS /SLA monitoring, the CM Toolset was enhanced in INTERMON EU project with new facilities for active topology discovery (traceroute) and time series data analysis of QoS parameter data to get valid and useful status information over long time for performance and fault management, network resource planning and active QoS/SLA monitoring. The paper shows the collaborative usage of the tools and the role of the integrated data base to support QoS analysis for longterm performance management scenarios. The paper discusses based on scenarios methods for QoS time series pattern analysis, especially the usage of linear approximation for supporting for efficient representation and understanding of long term QoS parameter data describing the quality of inter-domain Internet connections. […]
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Publikation:
Assessing the Readiness of Small Heritage Institutions for e-Culture Technologies
[…] adoption by large, medium and small institutions? It provides a classification of these sizes based on empirical data, and points out key issues that heritage institutions will need to consider when assessing the feasibility of adopting a certain technology. Based on this ?e-readiness check?, the paper assesses 20 technologies especially from the perspective of smaller institutions. These technologies have been monitored in the DigiCULT Forum project, and include, for example, virtual reality, agents and avatars, digital asset management, mobile technologies, RFID technology, customer relationship management, virtual community and collaboration technologies. Although some of the technologies may be used by smaller institutions, the article concludes that these institutions may only become ?e-ready? for, and benefit from, most of the technologies within a framework of larger cultural heritage initiatives. In such initiatives, funded mechanisms such as cultural networks/service centres enable smaller institutions to keep their costs and risks manageable while not being excluded from new technological developments.
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Publikation:
DigiCULT Technology Watch Report 1
Der DigiCULT Technology Watch Report 1 ist der erste von insgesamt drei Technologie-Reports, die im Rahmen des EU-Projektes DigiCULT Forum (bis 08/2004) publiziert werden. Verschiedenste IT-Technologien werden vorgestellt und hinsichtlich ihrer Relevanz für den Kulturerbesektor vorgestellt. Gerade für kleinere Kulturinstitutionen (und 95% sind klein) bietet dieser Report eine neutrale und kompakte Informationsquelle und Entscheidungshilfe für Entscheidungsträger in Archiven, Bibliotheken und Museen ohne kommerziellen Hintergedanken. Folgende Technologien werden ausführlich beschrieben, mit herkömmlichen Standards und Methoden verglichen und samt Vorteilen und potenziellen Risiken für den Kulturerbe-Sektor bewertet: – Customer Relationship Management – Digital Asset Management Systems – Smart Labels and Smart Tags – Virtual Reality and Display Technologies – Human Interfaces – Games Technology
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Projekt:
ANET-Prosumer in the tourism industry
New ICT applications allow tourists to customize their travel services package In search for competitive advantage tourism service providers have developed interactive platforms that allow tourists to select, package and book travel services. Thus tourists become producers and consumers („prosumers“) in the value chain of tourism services. A comprehensive study analysed the uptake of the „prosumer“ concept in the tourism sector, identified the state-of-the-art in dynamic packaging platforms, and provided recommendations for tourism businesses on how to use ICT for involving the customer in the innovation of tourism services.
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Projekt:
Netd@ys Austria 1998-2010
A success story in promoting creative ICT projects of students Since 1998 Salzburg Research has organised Netd@ys Austria on behalf of the Austrian Federal Ministry for Education, Arts and Culture. The“young creativity awards” of the initiative promote the creativity and innovative capabilities of young talents. Best practice projects in the categories web, video and mobile applications are awarded with sponsorships and presented to the public in a large final event. Since 1998 over 1000 projects involving more than 22.000 students have participated in Netd@ys Austria and demonstrated the creative use of new technologies for learning and social community. More videos: here.
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Projekt:
Austrian Digital Heritage Initiative
Implementation of an information platform for digitisation projects in Austria The Austrian Digital Heritage Initiative has implemented on the national level the objectives of the European Ministerial Network for Valorising Activities in Digitisation (MINERVA). These objectives were to gain a good overview of ongoing and planned projects for digitisation of cultural content and provide advise on digitisation guidelines and best practice. Salzburg Research was commissioned by the Federal Ministry for Education, Science and Culture to collect information on digitisation projects in Austria and implement an online platfomr as reference and information library. These activities were accompanied by a variety of presentations of the initiative in workshops at major Austrian institutions and European conferences. Funding: Austrian Federal Ministry for Education, Science and Culture (eFit Programme)
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Publikation:
Inclusion of females in ICT – A lifelong learning challenge for change agents:
[…] We examined barriers and needs of this key persons in changing mindsets, stereotypes and role models of themselves and their clients and in particular how eLearning can support this life long learning process. eTutoring, eCoaching and ecConsulting are methods that can help to attract more women into ICT professions. Professional gender-sensitive training and coaching can be offered with innovative eLearning methods and tools, particularly in relevant phases of woman`s career planning. Innovative eLearning might raise the number of female employees in the ICT world and shape its future. The EU-Project PRO::ICT has taken up the challenge to develop, test and evaluate a collection of web based Training Material for gender sensitive teaching and consulting which takes account of the different demands of the users with eLearning environment and local contexts (eg.as regards country specific job-profiling). These materials can be accessed via internet and experienced in an online course for Gender sensitive teaching, training and consulting.
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Projekt:
ANET-B2B Wissensportal
[…] information services have to be provided for customers and the marketing services of tourist organisations. The B2B Wissensportal (the B2B Knowledge Portal) is a service-orientated Internet platform for tourism service providers. The B2B Knowledge Portal has been developed together with the SalzburgerLand Tourismus Gesellschaft (SLTG) during a two-year research project. The web based knowledge portal supports regional tourism organisations, hotel operators and other relevant industries in marketing, provides the latest market data, and offers innovative services for customer relationship management. Various software components, including a Statistical Tool, a Virtual Marketing Adviser and an Electronic Morning Mail application complement the services of the SLTG web platform. Existing information modules can be easily adopted as great care has been taken to make the platform as open and easy-to-use as possible. To enhance the service character of the web platform tourism providers are able to make customised queries and access different kinds of data sources in the […]
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Projekt:
ANET-MobilityLab – Testlab for Mobile Services
[…] aligned for mobile solutions – they benefit both users and providers equally. The MobilityLab project identifies critical factors in the software development process and develops evaluation and simulation methods for an iterative testing of mobile applications. Against this background MobilityLab focuses on two types of testing: Evaluation of mobile services Since mobile services have a very short time-to-market period, they regularly suffer from technical deficiencies and bugs, which often only surface when customers are using them in practice. If that happens customers get angry and, as a result, these or similar applications are not taken-up by the market. Comprehensive software tests can help to detect technical shortcomings and bugs before applications are introduced into the market. Also, if detected early on, shortcomings can be corrected with relatively little effort and costs during the development process. Hence the development of test methods for mobile applications and their integration into the software development process are core […]
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Publikation:
Estimating Inter-domain Network Delays by Passive Monitoring
This master thesis presents an approach to apply purely passive, privacy-preserving network monitoring to a performance monitoring problem. Internet service providers and network operators need to know, which services their customers are consuming on which quality level. In addition, the customer must be enabled to relate the experienced quality to the agreed service level parameters. The application of passive network monitoring for such tasks is useful: First, it can evaluate the real traffic of the customers, without injecting additional traffic to the network and second, measurement results are exactly based on the services the customers are accessing. On the other hand, passive network monitoring always includes the risk of compromising the customers’ right for privacy and therefore often raises privacy concerns from the public. Nevertheless, recent privacy-preserving monitoring frameworks allow overcoming the “privacy-versus-utility” dilemma by decoupling data capturing, filtering and data processing in separate steps, always applying the required level of privacy. This work […]
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Projekt:
ComStudy – Successful virtual community building and technological support
[…] these Web-related projects. Hence, the question about successful community building is crucial and gets a lot of attention. Overview of the study The ComStudy is a study about successful virtual community building, working with literature and project analysis, case analysis and expert interviews. It will describe concrete implementation strategies for different scenarios. Additionally, this study focuses on three essential functionalities of community systems which have hardly been researched: We will describe and compare realisations and systems, best- practice solutions and experiences with community building concerning: the development and evaluation of meta information recommender-systems for community support, and engagement indicators and reputation systems for community members. a) Building virtual communities There are a plenty of short reports, analysis and comments about successful and also unsuccessful virtual communities, but just few systematic analysis of these experiences. The first part of the study, which comprises literature and reports, case studies of various virtual communities, and expert interviews, […]
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Projekt:
MobiCom – Study on Mobile Communities
A study on how to develop successful mobile communities in the domains of games, learning and health Because of the rapid diffusion and extensive use of mobile devices communities that interact via mobile services have become an important factor for promoting products and services. The MobiCOM project analysed the requirements for developing successful mobile communities and identified a number of best practice examples with focus on the domains of games, learning and health. The recommendations of the study are based on the analysis of successful as well as unsuccessful mobile community projects and expert opinion on the future development of such communities. The MobiCOM study has been published in the „Social Media“ series of the Salzburg NewMediaLab.
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Projekt:
STERNA – Semantic Web-based Thematic European Reference Network Application
Semantic Web technologies in museums should enhance access to cultural content The STERNA project implements enhanced access to natural history and cultural heritage resources based on Semantic Web technologies and standards. STERNA is related to the European Digital Library initiative and provides a showcase of the capability such technologies provide to link, search and access content from distributed and heterogeneous databases. The STERNA consortium comprises 12 European natural history museums and other institutions that collect and hold content on biodiversity, wildlife and nature in general, the technology provider and implementer Trezorix and the project coordinator Salzburg Research. The project is co-funded under the eContentplus programme as a Best Practice Network in the target area of digital libraries: cultural and scientific/scholarly content. Images/Copyright: Wildscreen/ARKive, Teylers Museum, Royal Museum for Central Africa.
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SRFG Team:
_wieden-bischof diana
Scientific area Diana Wieden-Bischof is a researcher in the applied innovation research department “Innovation & Value Creation” at Salzburg Research. Her research work focuses primarily on digital innovation and open innovation in various fields of application, including tourism, the sports and leisure industry, health, mobility and energy, urban and regional development. She is particularly interested in new approaches, methods and processes for involving the crowd and stakeholders (co-creation methods; crowd motivation & participation, crowdsourcing, crowd-generated content) in the early innovation phase. Since 2019, she has been significantly involved in setting up the idea platform Open Innovation Salzburg (http://www.openinnovation-salzburg.at) and has initiated and accompanied numerous idea competitions. Background / Expertise Diana Wieden-Bischof studied communication science and economics at the University of Salzburg. She graduated in the field of customer relationship management in tourism (2004). She also completed various further training courses in digital idea management, crowdfunding, online communities, e-moderating, project management and social entrepreneurship.
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Page:
Youth in Science
Supporting junior researchers has always been an important part of our work in order to address the current lack of specialized natural-scientific workforce especially in the field of Computer Sciences. If you are interested in an internship or current projects, click here. Salzburg Research offers for university students… exciting, state-of-the-art topics for internship semesters, diploma theses, and dissertations the opportunity to carry out scientific as well as practice-oriented work in-depth and individual supervision an adequate allowance Details are only availabe in German. See also: current job openings srfg_Talente_neu
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Erfolgsstory:
Shaping the Future Together: The Ideas Competition for the Salzburg Open-Air Museum Inspires Enthusiasm
[…] ideas The six winning ideas will be reviewed for feasibility in an implementation workshop with experts and idea generators. The goal is to prepare these innovative ideas for implementation in the museum, whether as a pilot project, long-term measure, or one-time offering. Participation in the competition resulted in concrete ideas and strengthened the bond between the museum and the community. It was particularly encouraging that many participants expressed a desire to stay involved in the development process. Conclusion The ideas competition impressively demonstrates how digital engagement, innovative idea management, and participation can work together. Through the competition, the Salzburg Open-Air Museum receives valuable suggestions for further development and establishes itself as an open, forward-looking cultural space. Would you also like to tap into creative solutions for your organization? Get in touch with us! We support the implementation of digital, effective, customer-focused participatory innovation processes. More information: Shaping innovation together – with the Crowd and IdeaSpace