ISO 9001 surveillance audit
Salzburg Research is certified according to ISO 9001 since 2008. The integrated quality management system helps to achieve a high level of quality in research and development, and a high level of customer satisfaction. For the ongoing validity of the certificate annual audits – one internal and one external – are prescribed. On November 5th 2013, this year’s surveillance audit was held by TÜV Austria. The results in the audited areas were convincing, the certificate retains its validity.
The Quality Management System (QMS ) is a management tool to document a company’s ability to meet both customer requirements and regulatory frameworks with the goal of customer satisfaction. The system describes the methodology and provides the tools to empower all employees to ensure and improve the quality in their daily work; it ensures that processes and procedures in an organization are coordinated, consistent, and clearly documented. The quality of the processes and procedures is regularly reviewed and improved.
Salzburg Research has been certified according to ISO 9001 since 2008 by the independent certification body TÜV Austria. Recertification will be held every 3 years, in between the certificate is confirmed in annual external monitoring audits. The ISO 9001 standard is internationally recognized and widely accepted .